Instructor Pro Combined Privacy Policy
Last updated: 20/12/2024
Introduction
This Privacy Policy explains how Instructor Pro (a service provided by HOME YIELD LTD) collects, uses, and protects personal information. This policy is tailored to two primary user groups: software users (subscribers to the software) and students (customers who book lessons through the platform). Specific provisions apply depending on whether you are a software user or a student. By using the Service, you agree to the sections applicable to your role. If you are both a software user and a student, both sections will apply.
1. General Provisions
1.1 Data Collection Methods We collect information when you:
- Create an account or update your profile.
- Use the Service or interact with its features.
- Communicate with us via email, phone, or other channels.
1.2 Types of Data Collected We may collect the following types of personal information:
- Contact information (e.g., name, email, phone number).
- Account credentials.
- Usage data (e.g., IP address, browser type, activity logs).
- Payment information, where applicable.
1.3 Data Sharing We may share your information with:
- Service providers who assist in operating our platform.
- Legal authorities when required by law or to enforce our terms.
- Other parties with your explicit consent.
1.4 Data Security We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
1.5 User Rights You have the right to:
- Access your data.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal and contractual obligations.
2. Role-Specific Provisions
For Software Users (Software Subscribers)
2.1 Types of Data Collected We may collect additional data specific to software users, including:
- Subscription details and preferences.
- Payment and billing information.
- Communication records with support teams.
2.2 Purpose of Data Collection We use software user data to:
- Provide access to the software and its features.
- Manage subscriptions and process payments.
- Facilitate support and ensure platform functionality.
2.3 Data Retention Software user data is retained for the duration of your subscription and for a period afterward as required by applicable laws.
For Students (Lesson Customers)
3.1 Types of Data Collected We may collect additional data specific to students, including:
- Booking details for lessons.
- Personal information and information regarding to driving
- Car Details
- Feedback and preferences related to lessons.
3.2 Purpose of Data Collection We use student data to:
- Facilitate lesson bookings and schedule management.
- Track attendance and progress.
- Provide personalized support and recommendations.
3.3 Data Retention Student data is retained for the duration of your relationship with the Service and for a period afterward as required by applicable laws.
4. Agreement and Updates
4.1 Agreement to Policy By using Instructor Pro, you consent to the provisions applicable to your role as outlined in this Privacy Policy.
4.2 Policy Updates We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed.
5. Cookie Policy
We use cookies to improve your experience and analyze usage of our platform. Please review our Cookie Policy for detailed information about how cookies are used, the types of cookies we use, and how you can manage your preferences.
6. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@instructor-pro.com
- Website: https://instructor-pro.com
Thank you for trusting Instructor Pro!